Entry-Level Office Support – Service Department

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

About Us:
Great Western is a leader in security and communications solutions. We provide fire alarm, intrusion detection, access control, and monitoring services across the state of New Mexico. Our team is growing, and we’re looking for a detail-oriented individual to join our office staff in a support role.

Position Overview:
This is an entry-level office position focused on administrative support for our monitoring contracts, test and inspection scheduling, and related compliance documentation. The ideal candidate is highly organized, detail-oriented, and eager to learn.

Manage and maintain monitoring service contracts and customer records
Schedule and track test and inspection appointments
Prepare and process required compliance documentation
Assist with reporting and follow-up on inspections and contract renewals
Provide general administrative support to the operations team
Communicate with customers and field technicians as needed

Strong attention to detail and accuracy in data entry and documentation
Excellent organizational and time management skills
Proficient in Microsoft Office (Excel, Word, Outlook)
Strong written and verbal communication skills
Ability to work independently and as part of a team
High school diploma or equivalent required; some college or office experience preferred but not required