Job Description
About the Role We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes. Key Responsibilities • Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards. • Quality Assurance: Identify and report discrepancies or missing information in submitted documentation. • Process Improvement: Collaborate with leadership to enhance documentation and verification workflows. • Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed. • Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness. Qualifications • High school diploma or equivalent required. • Minimum of 1–2 years of professional experience in an administrative, operational, or support role. Preferred Skills & Attributes • Strong written and verbal communication skills. • Exceptional attention to detail and a commitment to accuracy. • Comfortable working independently on repetitive tasks with a high degree of focus. • Tech-savvy and able to learn new systems and tools quickly. • Able to self-manage and prioritize effectively in a dynamic and fast-paced environment. • Adaptable and open to process changes and feedback. Who You’ll Work With • External: Notaries across various regions and time zones. • Internal: Scheduling leadership and cross-functional support teams. If you are located in the SF Bay Area, NYC, or Seattle Metro area, the target starting hourly rate for this role is $22.86 per hour. For all other locations, the target starting hourly rate is $20.00 per hour. Individual pay is based on the successful candidate’s experience and qualifications. Apply Job! Apply tot his job