Job Description
About the Role: As a Director in Software Engineering, you will provide comprehensive leadership to senior managers and high-level professionals. You will have primary responsibility for the performance and results within your area, ensuring that all software engineering activities align with business strategies. Your role is crucial for steering the direction of major projects and technological advancements that will drive the company forward. Job Description: We are seeking a “full-stack” engineering Director to hire and lead a team that will be responsible for selection provides leadership to > 600 engineers on the use, adoption and automation around infrastructure as code, the operational management of container deployment platforms and the CI/CD and applications required. Additionally, they will be engaged on incidents for triage and resolution along with driving teams to implement automation to address., implement, and continuously improve the developer enablement and infrastructure platform, accelerating product delivery and operational excellence across Kubernetes-based environments. The ideal candidate will understand how to guide the definition, execution, and governance of release processes and platform capabilities; operates with broad latitude and accountability for outcomes aligned to divisional strategy. Work is performed without appreciable direction and is evaluated on execution against defined plans and strategy, with measurable impact on divisional results. SUPERVISORY RELATIONSHIPS Reports To: VP of Platform Engineering & Architecture Supervises: Senior managers, managers, and high-level professionals across developer enablement, platform engineering, and SRE functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy & Leadership Provide strategic leadership, vision, and roadmaps for developer enablement and infrastructure engineering in a highly matrixed organization; ensure alignment with business objectives and partner teams. Establish clear objectives, success measures, and investment priorities for the platform, balancing reliability, velocity, cost, and risk. Model inclusive collaboration and effective communication with senior management, peers, and subordinates to drive alignment and execution. Drive adoption of AI Developer Tools to drive speed to market and reduce developer friction. Developer Enablement Platform Ownership Lead the Developer Enablement team that owns the platform for releasing container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. Own Akuity/Argo CD (GitOps) administration and lifecycle; define guardrails, RBAC, multi-cluster promotion strategies, and drift detection/rollback practices. Maintain and evolve Open Application Model (OAM) templates, golden paths, and paved-road workflows to standardize microservice onboarding and runtime config. Govern end-to-end container release processes (policy, controls, approvals, and tooling), including promotion workflows, artifact provenance (SBOM/SLSA), and progressive delivery (blue/green, canary). Integrate and Maintain Developer Enablement metrics reporting into central data lake environments. Infrastructure Development & SRE Team Buildout Staff, train, and mature a new team that becomes the core of infrastructure development and SRE; define role architecture, hiring profiles, onboarding plans, and growth paths. Deliver platform capabilities as products (self-service, APIs, documentation, runbooks), enabling product teams to design, provision, and operate infrastructure consistently. Train and assist engineering teams with infrastructure design and deployment (networking, storage, data, security, observability), while performing hands-on engineering to ensure deployments and operations are fully automated (IaC, GitOps, policy-as-code, CI/CD). Establish site reliability practices—SLO/SLI, error budgets, incident management, post-incident reviews, and capacity/performance engineering—aligned with product objectives. Governance, Risk, and Compliance Define release governance and change management controls (e.g., segregation of duties, approval workflows, audit trails) integrated into platform tooling, partner with Security, Risk, and Compliance for continuous assurance. Ensure adherence to quality standards and secure-by-design practices across the software supply chain. JOB QUALIFICATIONS Education (Required): Bachelor’s Degree in a related field and relevant experience in product software engineering. Work Experience (Required): Minimum 9+ years of relevant experience in product software engineering or platform/SRE leadership roles. People management experience Experience in Matrixed environments. Knowledge and interest in AI Technical competence in platform engineering and architecture Preferred Experience & Knowledge (Role-Specific): Platform engineering for Kubernetes at scale (multi-cluster/multi-region), GitOps (Argo CD/Akuity), service meshes, secrets management. Infrastructure-as-Code (Terraform/Pulumi), policy-as-code (OPA/Gatekeeper), progressive delivery (Argo Rollouts/Flagger). CI/CD at enterprise scale (artifact provenance, SBOM/SLSA), container security, and supply chain controls. Observability platforms (metrics, logs, traces, SLOs, alerts) and incident management practices. Coaching product teams; operating in a matrixed enterprise with strong stakeholder management. SKILLS / COMPETENCIES Technical/Operational Skills DevOps & Agile delivery; automation and continuous delivery at scale. Cloud computing (Azure/AWS/GCP) and modern application architectures; API-first enablement. Automation & Frameworks for standardized delivery and code manageability across teams. Application Security and secure SDLC; Architectural Patterns for scalable, resilient systems. Financial/Budget Management for platform services and shared-service cost models that includes understanding of how to use technology to drive cost reductions while increasing value delivery. This requires budget, technical and operational competencies. Experience in both use of AI Coding tools personally and in driving adoption of those in developer teams. Leadership Competencies Accountability; Judgement & Decision-Making; Business Acumen to drive measurable outcomes. Inclusive Collaboration; Inspiration & Alignment; Courage to take smart risks that enable innovation. People Management: delegation, coaching, performance management, and talent development. KEY PERFORMANCE INDICATORS (KPIs) Velocity & Flow: Lead time for change; deployment frequency; PR cycle time (open-to-merge). Reliability: Service SLO attainment; MTTI/MTTR; change failure rate. Adoption & Self-Service: of services on Gantry; % workloads on paved paths/OAM templates; % infra as code. Quality & Security: Policy compliance rate; supply-chain attestations; pipeline pass rate; vulnerability MTTR. Experience & Enablement: Developer NPS; onboarding time to first deploy; “friction index” trend. Overall infrastructure cost reduction while increasing all of the above. WORKING CONDITIONS Travel: 20% Work Arrangement: Hybrid onsite in the WK posted locations. Nos pratiques d'entrevue Afin de garantir un processus d'embauche équitable et authentique, nous demandons à tous les candidats de participer aux entrevues sans utiliser d'outils d'IA ni de suggestions externes. Notre processus d'entrevue est conçu pour évaluer vos compétences individuelles, vos expériences et votre style de communication. Nous valorisons l'authenticité et souhaitons apprendre à vous connaître, et non à connaître un assistant numérique. Pour aider à maintenir cette intégrité, nous demandons que les arrière-plans virtuels soient retirés et que des entrevues en personne soient incluses dans notre processus de recrutement. Veuillez noter que l'utilisation de réponses générées par l'IA ou d'une assistance tierce durant les entrevues entraînera la disqualification du processus d'embauche. Les candidats peuvent être tenus de participer à une visite sur site dans un bureau de Wolters Kluwer dans le cadre du processus de recrutement. Compensation: $151,700.00 - $270,950.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
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