Job Description
Description:
Ā The Director of Partner Success is a dynamic, strategic leader focused on maximizing partner satisfaction, retention, and growth within our agency.
Ā This role blends strategic insight, relationship management, and team leadership to ensure our Partner Success and Practice Growth Advisor teams consistently deliver exceptional value to our clients.
Ā Collaborating closely with the Directors of Operations and Director of Product, the Director of Partner Success will drive team performance and optimize outcomes to fuel partner success and loyalty.
Requirements:
Ā 5+ years in customer or client success roles (ideally in marketing or consulting), including at least 3 years in a leadership role.
Ā Experienced in managing cross-functional teams and working with executives on strategic projects.
Ā Proficient with CRM and project management software.
Ā Adaptable to changing partner needs and evolving business priorities.
Ā Highly organized with strong project management skills and a keen eye for detail.
Ā Skilled at managing multiple priorities and making swift, effective decisions.
Benefits:
Ā 401(k) matching
Ā Dental Insurance
Ā Health Insurance
Ā Vision Insurance
Ā Life Insurance
Ā PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/personal days)
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