Director, External Communications – Corporate Reputation

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Develop and deploy a modern, unified communications strategy that builds Humana's corporate reputation among key audiences, including media, attentive public, healthcare influencers, and consumers
  • Be a strong and dynamic senior leader with a track record of successfully shaping and implementing compelling communications campaigns
  • Continuously evaluate the effectiveness of communications work against core objectives and identify areas for improvement
  • Cultivate and maintain relationships with key external stakeholders, including industry associations, journalists, ensuring alignment and support for the company's initiatives
  • Navigate complex regulatory environments by developing clear and compliant communication strategies related to Medicaid, Medicare, and other healthcare regulations
  • Lead the development and execution of sophisticated issue mitigation plans, ensuring the company is prepared to respond swiftly and effectively to any potential needs
  • Provide strategic counsel to senior leadership on external communication matters, including speechwriting and media training
  • Partner closely with teams across Corporate Communications, Business Functions, and Operations to align on high-visibility campaigns and business needs
  • Be part of a high-performing communications team, fostering a culture of excellence, collaboration, and continuous improvement
  • Ensure a modern, digital-first approach to the use of both traditional and social media channels to influence key stakeholders
    Requirements:
  • Bachelor's degree in Communications, Public Relations, Journalism or Political Science
  • Minimum of 10 years of experience in corporate communications, with a focus on external communications
  • Proven experience in complex business environments and regulatory industries
  • Strong understanding of the Healthcare sector
  • Exceptional written and verbal communication skills
  • Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences
  • Experience in crisis communications and media relations
  • Strong leadership and team management skills
  • Ability to think strategically and execute tactically
    Benefits:
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance

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