Job Description
Join our dynamic team at Dr. Support Dental Practice in Phoenix, AZ, as a Dental Front Office Insurance Specialist, where you will play a vital role in delivering exceptional patient experiences and driving practice success.
Job Summary:
We are seeking a highly skilled and compassionate Dental Front Office Insurance Specialist to join our growing team. As a key member of our front office team, you will be responsible for ensuring seamless patient interactions, managing insurance-related tasks, and contributing to the overall efficiency of our practice. If you are passionate about providing outstanding patient care and thrive in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Provide exceptional patient care and ensure a positive experience from initial contact to departure
- Manage accounts receivable, including mailing monthly statements and sending accounts to collections as needed
- Develop and implement efficient systems to streamline patient care and insurance management
- Collaborate with our team to resolve challenges and improve processes
- Prepare and submit documents and reports in a timely manner, meeting deadlines and providing regular updates
- Collect payments at the time of service, schedule appointments, and respond to phone calls
- Appeal denied claims and work closely with our team to resolve insurance-related issues
Requirements:
- 5+ years of experience in dentistry, with a strong understanding of HIPAA regulations and dental safety guidelines
- Excellent communication, interpersonal, and customer service skills
- Ability to stand and sit for extended periods, with a flexible and adaptable approach to changing priorities
Benefits:
- Comprehensive health insurance
- 401(k) profit-sharing plan with company match
- Competitive salary ($20-$28 per hour)
- Dental benefits and continuing education opportunities
How to Apply:
If you are a motivated and patient-focused individual, please submit your application to join our team. We look forward to hearing from you!
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