Job Description
We are looking for someone who is motivated, thrives in a business atmosphere, and enjoys working as a part of a team. The ideal candidate for this position is detail oriented, focused, organized, and able to provide superior customer service.
Responsibilities...
Ā Processing a high volume of orders on a daily basis with an understanding of specific requirements for each order/customer
Ā Reviewing orders for accuracy
Ā Providing customers with timely responses to questions on order status, tracking, and other general inquiries
Ā Managing online customer orders and associated data via EDI portals
Ā Generating internal reports to sales and production teams
Ā Regularly communicating with the warehouse to ensure customer satisfaction
Ā Invoice orders daily, weekly, and as needed
Ā Supporting sales and marketing team as needed
Ā Handling other general office duties including being able and willing to successfully rotate tasks within the department as needed
Requirements
Ā High degree of proficiency and proven past experience in the areas of data entry using software, online portals, spreadsheets, etc.
Ā Previous experience with ERP software
Ā Proficiency with Word, Excel, Outlook and Adobe Acrobat
Ā Excellent verbal and written communication skills
Ā Attention to detail and excellent time management skills
Ā Experience in a customer service and order processing environment preferred
Ā Work in person in an office setting with sitting, standing, walking, answering the phone, using computers, and lifting office boxes
Ā Ability to follow written, audio, visual, and verbal directions.
Ā Masks may be required in common areas pending current local health department guidelines
Ā Clock in/out on Browser based time clock
Ā Attendance Policy
Ā Drug and Alcohol Policy
Ā Communication Policy
Benefits
Ā Excellent weekly pay
Ā Safe work environment
Ā Multiple shifts are offered from early morning to night and no experience is required.
Ā You will have ample opportunity for growth
Ā Part-time offered - pick the days you wish to work
A commitment to promote from within
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