Customer Support & Client Onboarding Specialist

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

We are looking for a service-minded and reliable team member to work 20–25 hours per week.

Responsibilities:

  • Customer support via email and direct communication with clients
  • Guiding clients through our systems and ensuring everything is set up correctly
  • Hosting daily live meetings with interested clients (Monday–Friday)
  • Live meetings must take place at a fixed time every weekday: 9:30 AM New York time
  • Meetings last 1–3 hours and vary in content day to day
  • Light social media–related tasks

Requirements:

  • Strong customer service mindset
  • Fluent English is required
  • Spanish or other languages are a strong plus
  • Comfortable communicating with clients and hosting live online meetings
  • Able to take screenshots and screen recordings for support and guidance

What we offer:

  • Full training period provided
  • Long-term collaboration with consistent weekly hours
  • Fully remote position
  • Friendly and professional work environment

To apply, please include:

  • A short introduction about yourself
  • Relevant experience
  • Languages you speak
  • Confirmation of availability for the fixed meeting time (9:30 AM EST)

We look forward to hearing from you

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