Job Description
- The Customer Service Representative-I will work remotely and perform day-to-day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. The role is responsible for ensuring excellent customer satisfaction through timely, accurate, and professional follow-up and resolution to customer complaints, problems, issues, and general inquiries.Requirements
- High school diploma or Associate's degree in Accounting or Business Administration or related field
- Successful completion of Trinity Health Trainee program
- At least one (1) year of experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities Benefits
- Competitive pay with a pay range of $18.8367-$28.2551
- Benefits of working for Trinity Health
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