Job Description
Job Title: CRM Manager - Salesforce
- Job Summary:
- *PEO (Professional Employer Organization) and PrismHR Experience Required**
We are seeking a highly organized and technically proficient CRM Manager to oversee the administration of Salesforce. This role is both strategic and hands-on, requiring a blend of system administration expertise, project management skills, and data organization design.
- Supervisory Responsibilities and Leadership Qualifications:
- This role will have management responsibilities for internal employees within the department.
- Proven ability to hire, develop and lead A players that will achieve the department’s goals and progress towards key organizational goals and objectives.
- Have a passion for coaching and developing people.
- Be comfortable having direct, honest conversations with stakeholders and senior leaders.
- Experience developing team and individual KPIs, as well as quarterly goals and objectives.
- Duties/Responsibilities:
- Serve as the primary administrator for Salesforce, including user management, workflows, dashboards, security settings, and data integrity.
- Customize and configure Salesforce to support evolving business requirements.
- Coordinate and implement new features, integrations, and third-party tools.
- Partner with business stakeholders to identify opportunities for automation and optimization.
- Define project scopes, develop timelines, allocate resources, and ensure timely delivery of milestones.
- Required Skills/Abilities:
- High level of understanding regarding Salesforce including the implementation of the software and roll-out to the broader organization.
- Basic knowledge of project management frameworks specific to IT projects.
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite or similar software.
- Education and Experience:
- Bachelor’s degree in Information Systems, Business, or a related field.
- Prior experience in a professional employer organization (PEO).
- At least five years of professional experience in Salesforce.
- Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $110,000.00 - $125,000.00 per year
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Schedule:
- Monday to Friday
- Application Question(s):
- Experience managing a team of Salesforce administrators & developers within a PEO using PrismHR is required. Can you meet this requirement?
- Working for a PEO is required. Can you meet this requirement?
Work Location: Remote
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