Communications Support Specialist Non-Exempt Temporary or Casual

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

About the position

    Responsibilities
  • Review and refine written content for accuracy, clarity, grammar, and adherence to organizational style guides.
  • Apply consistent formatting across all documents and deliverables, including reports, rubrics, and other materials.
  • Ensure that all content is aligned with organizational branding and style guidelines.
  • Prepare and assemble final deliverables for distribution, ensuring that all components are complete, properly formatted, and presented in a professional manner.
  • Format newsletters and announcement email messages in Salesforce Marketing Cloud in accordance with CAREI editorial calendars.
  • Distribute mass messages sent out to various CAREI listservs and audiences.
  • Update web content upon request on CAREI-affiliated public websites and intranet websites.
  • Develop promotional materials in systems such as Canva and/or Adobe Creative Cloud software for events, project reports, and research initiatives that utilize CEHD/UMN branding and templates.
    Requirements
  • BA/BS degree with relevant or transferrable work experience in communications, business administration, project management or a related field, or a combination of related education and work experience to equal at least four years.
  • Proven experience in editing, formatting, and document preparation, preferably in a professional services or program management environment.
  • Strong attention to detail and a commitment to quality.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software or cloud tools.
  • Excellent organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
  • Strong communication and ability to collaborate effectively with people from a variety of communities, backgrounds, and identities.
  • Demonstrated commitment to fostering diversity, equity, and inclusion in practice.
    Nice-to-haves
  • Related employment experience in higher education or an organization with a complex structure.
  • Experience with an email marketing platform and/or customer relationship management (CRM) technology (MailChimp, Salesforce, Constant Contact, etc.).
  • Experience with website content management systems (Google Sites, Wordpress, Drupal) and/or HTML.
  • Experience with Canva and/or Adobe Creative Cloud software.
    Benefits
  • Flexible work environment that meets the needs of students, staff, faculty, and the communities served.

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