Commercial Insurance Customer Service Representative

We currently have a position available in our completely renovated Pittsburgh office for a highly organized Customer Service Representative with excellent communication and problem-solving skills. We are a rapidly growing company offering both commercial and personal lines insurance. With over 25 insurance companies we represent, we have a policy to fit most businesses and individuals at the most competitive premium. Our tremendous growth has created a need for additional Insurance Agents / Client Service Representatives. Our organization is very demanding, very goal-oriented, and we only seek highly driven and motivated individuals. At Quantum Source Insurance Group, we value and seek committed team players that possess outstanding customer service skills and a sincere desire to meet the needs of our customers. Job responsibilities include: • Answering incoming phone calls from existing and prospective clients, assessing their needs, and provide solutions as needed • Help sales team rate new policies through our agency carrier portals when needed • Cross-sell products to existing clients • Process endorsements such as vehicle additions, driver additions, etc. • Process renewals on our existing book of business each month • Maintain detailed and accurate database of client information using our agency management system • Other duties as assigned • We must stress that this is a high energy, fast moving company. The ability to multi-task and stay organized is vitally important. Qualifications: • Active Pennsylvania Property and Casualty License • At least one-year commercial insurance experience • College degree preferred; high school diploma required Benefit Conditions: • Waiting period may apply Communication method(s) used: • Email • Phone • Chat Schedule: • Monday to Friday Work Remotely • Can be considered Job Type: Full-time Salary: $40,000 - $50,000 plus unlimited commission potential Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Supplemental pay types: • Bonus pay • Commission pay COVID-19 considerations: To ensure the safety of our employees our office is cleaned nightly by our building's cleaning service which uses hospital grade cleaning solutions. We also do a team deep clean of the office once per week. Education: • High school or equivalent (Preferred) Experience: • customer service: 2 year (Preferred) License/Certification: • Property and Casualty License (Preferred) Work Location: In person and remote as needed Flexible work from home options available. Apply tot his job

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