Job Description
Collections Representative – Start Your Career & Earn More
Firstsource Advantage | Amherst, NY
$19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential)
Start Date: May 4, 2026
Earn More with Performance-Based Bonuses
Looking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you’ll earn a competitive hourly rate plus monthly bonus opportunities.
- If you’re motivated, competitive, and ready to grow—this is your opportunity to build a stable career while increasing your income.What You’ll Do
- Work in a fast-paced 3rd-party collections environment handling inbound and outbound calls
- Help customers resolve past-due accounts and set up payment solutions
- Use strong communication and negotiation skills to drive results
- Stay compliant with FDCPA and state regulations
- Hit performance goals tied to bonus earnings What You Bring
- Both English AND Spanish jobs available
- 6+ months of experience in collections, sales, or customer service
- Comfortable working toward goals, metrics, and incentives
- Strong communication and negotiation skills
- Reliability, drive, and a results-oriented mindset What You Get
- $19/hour OR $20/hour base pay
- Uncapped monthly bonus potential
- Paid training so you can start strong
- Clear path for advancementBenefits (After 90 Days)
- Medical, Dental, Vision
- 401(k) with company match
- Paid Time Off Why This Role Stands Out
- Your performance = your earning potential
- High-demand, stable industry
- Team environment that supports your success
- Real opportunity to grow your career—not just hold a job Apply Today
If you’re ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage.
Equal Opportunity Employer
Firstsource Transaction Services USA, Inc. is an equal opportunity employer in accordance with applicable law.