Client Experience Consultant – Travel Services

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

We are seeking a motivated and customer-focused Client Experience Consultant – Travel Services to join our growing team. In this role, you will support clients by helping them research, plan, and book well-organized travel experiences ranging from short getaways to extended international trips. This position offers flexibility while allowing you to deliver high-quality service to clients worldwide.

Key Responsibilities :

Consult with clients to understand preferences, schedules, and budgets

Research destinations, accommodations, transportation options, and activities

Create and present customized itineraries tailored to individual needs

Coordinate bookings for flights, hotels, cruises, tours, and ground transportation

Maintain accurate client records and booking documentation

Provide professional support before, during, and after each trip

Stay informed on destination updates, travel requirements, and industry trends

Qualifications :

Strong communication and customer service skills

Excellent organization, attention to detail, and time management

Ability to work independently and manage multiple client requests

Previous experience in customer service, hospitality, or travel is helpful but not required

Comfortable using computer systems and learning booking platforms

What We Offer :

Flexible work environment

Training and ongoing professional development

Access to industry tools, suppliers, and planning resources

Opportunities to grow into specialized service areas

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