Job Description
- Job Description:
- Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices
- Apply advanced knowledge to oversee rideshare claims, including coverage analysis, litigation management, and fraud awareness
- Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies
- Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures
- Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements
- Stay informed on evolving rideshare regulations, policy changes, and litigation developments
- Work independently in a remote environment while maintaining strong accountability and ownership of results
- Partner with internal/external teams, TPAs, defense counsel to support program objectives and drive consistent outcomes
- Requirements:
- Minimum of three years in handling Auto Physical Damage, Bodily Injury, PIP, Med Pay, and Uninsured/Underinsured Motorist
- Direct experience in rideshare claims preferred
- In-depth knowledge of BI and PIP claim procedures, and Property Damage exposures related to rideshare incidents
- College degree is preferred and a designation and/or insurance related courses are a plus
- Ability to obtain and maintain required state licenses
- Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels
- Proficiency in Microsoft Office suite
- Occasional travel may be required
- Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers
- Benefits:
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- Programs focused on family wellness, including physical, mental and financial wellbeing
- Tuition reimbursement, industry-related certifications and professional training
- Dynamic, ambitious, fun and exciting work environment
- Spirit of social and community responsibility, matching donation program, volunteer opportunities, and employee-driven corporate giving program
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