Job Description
- Sun Country Airlines is seeking a Level 3 Charter Representative to provide advanced operational oversight and act as a senior field representative for Sun Country Airlines' charter operations. The Charter Representative will monitor ground services for compliance and safety, and provide leadership, coaching, and operational decision-making to ensure the highest standards of safety, efficiency, and customer service are consistently met.Requirements
- Ability to obtain a Ground Security Coordinator (GSC) Certification
- Minimum 5 years of airline, ground handling, or charter operations experience
- Previous Charter Representative work experience
- Passport with no travel restrictions
- Demonstrated ability to manage complex operations with minimal supervision/support and make sound operational decisions under pressure
- Strong knowledge of FAA/TSA regulations, IOSA standards, and Sun Country operational policies
- Excellent customer service/soft skills
- Proven leadership and mentoring skills, with experience guiding peers or junior staff
- Excellent written and verbal communication skills, with the ability to prepare clear and detailed operational reports
- High level of professionalism and ability to represent Sun Country Airlines with customers, vendors, and airport authorities
- Flexible to travel frequently and adapt to dynamic, fast-paced operational environments
- Pass all federally mandated drug and criminal history mandated requirements Benefits
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Sick Time Off
- Employee Assistance Program including counseling for employees and their family
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