Job Description
HAFSTAFF Overview:
At HAFSTAFF, we are a dynamic and innovative e-commerce company committed to delivering exceptional services to our customers. We believe in fostering a collaborative and creative work environment where individuals can thrive and contribute to our success. We provide temporary services such as short-term workers to fill immediate labor needs, temp-to-hire–employees start on a temporary basis with the option for permanent placement, direct hire – finding and recruiting full-time employees for companies and last but not least, on-site management–providing on-site staffing coordinators for small to large workforce operations.
Position Overview:
A property management company overseeing approximately 150 residential units. The team is seeking a highly organized and proactive assistant to support day-to-day operations, with a strong focus on bookkeeping and administrative coordination.
Position Overview:
The Bilingual(Advanced English/Native or Advanced Spanish) Property Management Assistant will provide remote administrative and bookkeeping support for a 150-unit residential property portfolio. Starting part-time with potential to move to full-time after a two months reevaluation, the role involves handling tenant communications, managing lease renewals and documents, tracking invoices, and coordinating with vendors, maintenance, and city services. Intermediate/Advanced QuickBooks skills, attention to detail, and excellent communication in English and Spanish.
Responsibilities:
- Provide back-end administrative support for the property management team
- Handle tenant communications via text, email, and occasional phone calls
- Follow up on tenant inquiries and work orders
- Manage lease renewals and ensure all required documentation is up to date
- Maintain accurate records of all invoices and payments
- Perform bookkeeping duties using QuickBooks (primary need)
- Support billing processes and payment follow-ups
- Coordinate communication with internal team members, vendors, and service providers
- Make professional calls to in-house maintenance, vendors, utility companies, insurance carriers, and city departments as needed
- Occasionally assist with after-hours emergency coordination
Qualifications:
- Bilingual: Fluent in English and Spanish, preferred
- Proven experience in administrative support, property management, or related roles
- Advanced English skills with excellent grammar, clear communication, and neutral accent
- Intermediate/Advanced level bookkeeping experience with proficiency in QuickBooks
- Experience with property management software such as Buildium(preferred), Rent Manager, or Yardi is a plus
- Detail-oriented, reliable, and excellent at follow-through
- Able to multitask and stay organized in a remote work environment
Schedule:
- Part-time to start, with room to expand to full-time in the near future. This is based on performance and trust. Note: This is the first time the client is hiring remotely and in a different country.
- Preferred hours between: 9am – 5pmEST. Monday to Friday, weekends off.
- Flexibility for additional hours is welcomed, and will be compensated accordingly; as there can be requests for work orders, or follow-up with an emergency for a tenant.
- Start Date: Immediate Hire
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