BDC Representative

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Job title: BDC Representative in Charlottesville, VA at HoneyCar CVL - Charlottesville

Company: HoneyCar CVL - Charlottesville

Job description: HoneyCar, the Sweetest way to grow your career!About HoneyCarHoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers wishes of working with a member of our team or buying it on their own, online.HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!Core Values: Growth Minded - People-Centered - We Own It - Driven For SuccessAbout the positionAs the BDC Rep, you will ensure that customers experience The Sweetest Way To Buy or Sell Your Car™ by coordinating appointments for potential customer's. The BDC rep must be a technically savvy individual who understands today's technologies and who can communicate in a clear and efficient way with customers using internet/email, mobile/Smart phones, tablets, etc. in order to schedule appointments and demonstrate product features while maintaining an ongoing relationship with customers to encourage networking and repeat business.Benefits

Daily training, coaching, and mentoring

Access top tier industry software

401(k) Plan

Medical/Vision/Dental Package

Long & Short Term Benefits

Life Insurance

Paid Training

ResponsibilitiesAnswer customer calls and establish follows-up with sales appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with leads that are not ready to make an appointment or no-show.Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.QualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver’s licenseSchedule

Day shift

5 Day work week

Off Sundays

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Expected salary:

Location: Charlottesville, VA

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