Job Description
Position at a Glance:
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: Licensed Customer Service Representative - Pet Insurance
- Location: Remote
- Company: Workwarp
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DescriptionJoin our passionate team at Chewy, where we are dedicated to helping pet owners protect their beloved furry companions through our pet insurance services. We are looking for dynamic individuals to fill the role of Licensed Customer Service Representatives (LCSR). This remote position allows you to educate customers about our premier pet insurance policies and help them enroll their... pets in comprehensive coverage. You will play a crucial role in ensuring that pets and pet parents receive the best possible care when they need it most.
Company Culture and Environment
Chewy fosters a culture of empathy, active listening, and collaboration. We value a team-oriented environment where feedback is encouraged, and continuous learning is part of our daily routine. Our commitment to diversity and inclusion reflects our dedication to creating a supportive workplace.
Career Growth and Development Opportunities
We emphasize professional development and offer ongoing training to enhance your skills within the pet insurance industry. As part of our team, you will have opportunities to grow and advance your career while contributing to a meaningful cause.
Detailed Benefits and Perks
รย Competitive salary based on experience
รย Comprehensive health benefits
รย Opportunities for continuous learning and professional development
รย Flexible work hours
Compensation and Benefits
รย Competitive pay
รย Property & Casualty insurance license support
รย Remote work options available
Why you should apply for this position today
This is a unique opportunity to make a significant impact in the lives of pet owners. By helping them navigate the complexities of pet insurance, you will provide essential support to ensure their pets receive quality care. Join a team that is passionate about animals and dedicated to making a difference in the world of pet insurance.
Skills
รย Must hold and maintain a Property & Casualty Insurance license in your home state
รย 2+ years of experience in an insurance sales-based role preferred
รย 2+ years of customer service experience
รย Excellent communication skills with a customer-centric approach
รย Familiarity with the insurance industry, particularly pet insurance, is a plus
รย Strong ability to handle objections and turn them into opportunities
รย Proficiency in basic computer applications and data entry
Responsibilities
รย Answer inbound warm leads from potential customers
รย Utilize a consultative style to understand customer needs
รย Present the value of our pet insurance policies
รย Guide calls towards successful enrollment
รย Provide detailed information about policies and coverage options
รย Overcome objections with confidence and empathy
รย Ensure accurate enrollment of pets in policies
รย Meet and exceed enrollment targets
รย Develop a working knowledge of Chewyรยs pet health insurance plans
รย Learn and operate within internal and external technologies
Qualifications
รย Excellent communication and active listening skills
รย Track record of quality and productivity
รย Positive attitude and adaptability
รย Ability to multi-task in a fast-paced environment
รย Flexibility to shift schedule and work overtime as needed
Education Requirements
รย A high school diploma or equivalent
รย Ongoing training in insurance policies and procedures will be provided
Education Requirements Credential Category
รย Property & Casualty Insurance license
Experience Requirements
รย 2+ years of experience in customer service and insurance sales
รย Proven experience in overcoming objections and providing solutions
Why work in Dallas, TX
Dallas offers a vibrant culture, diverse job opportunities, and a thriving economy. Known for its warm weather and friendly atmosphere, Dallas provides a perfect environment for both personal and professional growth. Enjoy a rich arts scene, excellent dining options, and a variety of recreational activities that make living and working in Dallas an enriching experience Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now