Job Description
- Job Description:
- Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc.
- Research, review and process unidentified/suspense/exception premium receipts.
- Review, analyze and authorize premium disbursements timely.
- Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts.
- Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system.
- Prepare correction entries for keying errors due to payment misapplication and bank errors.
- Assists in completing moderately complex calculations and billing account analysis.
- Create and track pending items (i.e. unidentified, suspense, exception items).
- Maintaining proper documentation and filing of supporting documents.
- Perform OFAC clearance and Premium Collections follow-up and resolution.
- Perform back up duties as required.
- Requirements:
- High School Diploma required.
- Accounting course preferred.
- 0 to 1 year’s accounting work experience required (Accounting Support Specialist I).
- Duck Creek experience preferred.
- Exceptional typing and 10key by touch skills required.
- Excellent oral and written communication.
- Intermediate Excel and Word skills.
Benefits:
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