Job Description
Job Description
Job Title: Collections Agent
+ About the job:
This position focuses on telephone-based collections for auto insurance claims. The ideal candidate has strong negotiation skills, understands collection laws, and can handle high call volumes while maintaining positive client relationships.
- + We’re looking for someone who:
- Has extensive experience in insurance collections or related fields (telemarketing, sales, or customer service)
- Is fluent in English (bilingual is a plus)
- Can work independently with minimal supervision
- Manages time effectively and maintains strong organizational habits
- Can handle conflict and difficult conversations professionally
- Is available for occasional night and weekend work
- Has excellent verbal communication and people skills
- + What you’ll do:
- Make outbound calls to recover funds on auto insurance claims
- Negotiate payment resolutions with claimants and third parties
- Document and prioritize recovery efforts
- Investigate problem claims and recommend next steps
- Coordinate with other recovery departments and handle arbitration when needed
- Review claimants’ financial situations to determine ability to pay
- Follow up on coverage, billing, and correspondence
- Ensure compliance with collection laws and internal timelines
- Maintain high levels of customer service for both insurance carriers and their clients
- + Why you’ll love working here:
- Weekly pay
- Paid sick leave
- Health, vision, dental, pet insurance, and more
Job Types: Full-time, Contract
Pay: $13.00 per hour
Expected hours: 40 per week
- Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid training
- Vision insurance
- Work from home
- Application Question(s):
- How many years of experience do you have in collections?
- Have you negotiated payment plans or settlements with customers in a previous role?
- Are you able to work remotely from Texas with a quiet workspace and reliable high-speed internet?
- How much did you collect on average in your previous collections role?
- What type of collections have you handled in your previous roles?
Work Location: Remote
Apply Now
Apply Now