Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- The Finance Advisor is responsible for assisting customers with refinancing/purchasing leased or off-fleet vehicles and offering aftermarket products (vehicle service contracts, Gap coverage, tire and wheel protection) to protect their investments. Warm leads provided; no cold calling.
- Contact customers with refinancing/purchasing leased or off-fleet vehicles options
- Promote and offer aftermarket products to all clients
- Promote our lending services and offer financing/purchasing options to customers
- Obtain leased vehicle payoff amounts, taxes, and lease payment details
- Assist customers with completing credit applications
- Submit credit applications to partner lending institutions
- Provide customers with pre-approved lender option(s) and rates
- Review paperwork with customers
- Provide excellent customer service
- Troubleshoot and resolve customer concerns
- Consistently meet department sales, service, and quality standards
- Ensure appropriate records are maintained and required reports are prepared
- Perform other job duties as assigned
- Qualifications
- Proficient in MS Office suite (Word, Excel, Outlook) and/or G Suite (Docs, Sheets, Gmail)
- Excellent verbal and written English communication skills
- Excellent customer service and follow-up skills
- Results-driven, highly motivated, self-starter
- Strong organizational and time management skills
- Understanding of customer-sensitive information protection protocols
- Bachelor’s degree OR equivalent experience
- 2+ years sales experience (Finance manager, Finance Director, and Auto dealership experience is a plus)
- Requirements
- Must be located within the United States (excluding CA, NY, NJ, WA, DC, IL, OR)
- This position is 100% remote
- Hours range with multiple shifts from 7am-8pm Central and includes every Saturday 8am-5pm Central
- Benefits
- Base salary plus uncapped commission ($17,326.40 annual salary and 13% commission on revenue generated)
- Generous paid time off available
- Up to 15 Paid Days Off
- Paid Holidays
- Robust Health, Dental, and Vision Insurance Offerings
- Employer paid Long and Short-term Disability and Life insurance
- Flexible Spending Accounts (FSA)
- Employer Contribution to Health Savings Accounts (HSA)
- Employer Matching 401(k) Retirement Savings Plan
- Casual Office Environment
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