Job Description
About the position
- Responsibilities
- Accurately prepares and performs point of care testing such as urine dipstick and blood glucose.
- Perform clinical intake including vital signs, medical history, surgical history, social history, and verification of patient's current medications.
- Transcribes and enters written orders in patient electronic medical record.
- Prepare and administer medications as directed by provider utilizing the '6 Rights' of Medication Administration, including documentation and coding.
- Assist in stocking and ordering of supplies and maintenance of equipment, coordinating with the site manager.
- Prepare patients for examination and have pre-work available for provider, including notes, diagnostic test results, and imaging.
- Track and communicate lab and diagnostic study results to patients as directed by the provider.
- Follow safety processes and policies, including infection prevention procedures and maintaining a clean environment.
- Maintain patient flow after check-in and discuss patient flow with physician according to urgency and daily patient load.
- Provide coverage in other areas of the medical group or office to support departmental needs, including patient registration and appointment scheduling.
- Answer internal and external customer phone calls and direct messages to appropriate individuals.
- Provide customer follow-up and education to ensure participation in their care.
- Requirements
- High School diploma or GED equivalent.
- Medical Assistant Certification from an accredited program.
- Current American Heart Association (AHA) BLS Healthcare Provider Completion Card.
- Ability to pass colorblind testing to perform POC tests requiring color change.
- Strong customer service skills including knowledge of service recovery techniques.
- Knowledge of medical terminology.
- Keyboarding skills.
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