Job Description
Position Overview:
- Compensation: Competitive salary
- Position: Medical Assistant
- Start Date: Immediate openings available
- Company: PicnicHealth (a Workwarp company)
- Location: Remote (W2 role)
About PicnicHealth:
PicnicHealth is revolutionizing observational research by empowering patients and life sciences companies through innovative technology and expertise. We're a fast-growing, award-winning team dedicated to making a meaningful impact on millions of people's lives.
The Opportunity:
We're seeking a compassionate, patient-oriented Medical Assistant to join our team! As a certified Medical Assistant, you'll play a vital role in our patient support operations, working closely with patients, and contributing to the creation of high-quality, real-world-evidence medical datasets.
Responsibilities:
- Represent PicnicHealth with professionalism and care, providing exceptional patient experiences
- Review patient records, verify study qualification, and validate data for our Clinical team
- Conduct phone outreach to patients for surveys, information collection, and follow-ups
- Provide accurate, timely, and easy-to-understand answers to patient inquiries
- Ensure patient privacy and confidentiality, exercising good judgment and following internal protocols
- Track performance metrics, troubleshoot issues, and collaborate with teams to refine operations and improve tools
Requirements:
- Certification in an approved Medical Assistant program
- Detail-oriented, accurate, and fast with excellent communication skills
- Experience with GSuite and VOIP phones
- Ability to multitask, prioritize, and work in a fast-paced environment
- Strong judgment and discretion, particularly with confidential information
- Preferred: 2+ years of experience working with medical records and high-volume phone-based work
What We Offer:
- Competitive salary and benefits
- Opportunity to make a meaningful impact on patients' lives
- Flexible, remote work arrangement (~20 hours/week)
- Collaborative, dynamic work environment
Equal Opportunity Statement:
PicnicHealth values diversity and inclusivity, promoting a work environment free from discrimination and harassment. We welcome applications from qualified candidates.
Ready to join our mission-driven team? Apply Now
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