Join Our Dynamic Team: Part-Time/Full-Time Operations Associate (Evenings)

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Unlock Your Potential and Make a Difference at Rinse, Inc. in Boston, MA! We're seeking a highly skilled and motivated Operations Associate to join our team, working in a hybrid model that combines remote work with time in our office. As a key member of our operations team, you'll play a vital role in ensuring our customers receive a top-notch experience and our nightly logistics run seamlessly. We offer a competitive salary and a comprehensive rewards package to recognize and reward your talent.

About the Role

As a Part-Time/Full-Time Operations Associate (Evenings), you will be responsible for:

Conducting quality checks on customer orders to ensure they meet Rinse's high cleaning standards

Physically moving and monitoring inventory between our cleaning partners, truck, and valet vehicles, while accurately tracking orders throughout the warehousing and delivery process

Driving a Rinse-provided 16' box truck between our cleaning partners and load-out locations in the Greater Boston Area

Collaborating with a small team to troubleshoot customer issues and logistics challenges

Providing support to our Valets and managing evening dispatch from a remote dispatch location within our truck

Serving as Rinse Boston's primary point of contact for daily metrics, issues, status updates, reports, or requests for resources

Ideal Candidate

To succeed in this role, you should:

Embody our core values of "Taking Ownership," "Respect," "Honesty," and working to "Delight and Amaze Our Customers"

Thrive in a fast-paced, constantly evolving environment with strong attention to detail

Communicate effectively with teammates, think on your feet, and problem-solve multiple issues while maintaining attention to detail under pressure

Have 2 years of relevant work experience or a High School Diploma or College Degree (College Degree Preferred)

Be comfortable working on your feet for long durations, lifting loads averaging 30lbs (up to 50lbs), and driving or willing to learn to drive a Rinse-provided 16' box truck

Be proficient in Google Docs and iOS devices

Work Schedule

We offer both part-time and full-time schedules:

Full-Time: Consistent 30+ hour schedule, including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)

Part-Time: Minimum of 3 days per week, consistent 20-30 hour schedule, including regularly scheduled Friday, Saturday, and Sunday shifts (4:00pm - midnight)

Why You'll Love Working at Rinse

We offer:

A high-caliber team and collaborative work environment that values honesty and open communication

Opportunities to make an impact on our growing organization and develop your professional skills

Competitive compensation and great benefits, including snacks and Rinse credit towards Wash and Fold/Dry cleaning

About Rinse

Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.