Job Description
Join our innovative team at Walmart Data Ventures and embark on a career-defining journey as a Senior Manager, Strategic Account Management! As a remote position, you'll have the flexibility to work from anywhere, with a competitive salary and comprehensive benefits package. We're seeking a people-first, customer-obsessed leader to drive success and foster a culture of expertise, support, and value within our Research Team.
As a champion for our Customer Perception primary research product, you'll build strong relationships with stakeholders, identify opportunities, and propose solutions to empower merchants and suppliers to make informed decisions. With a proven track record in leading research projects, people-first leadership, and account management expertise, you'll thrive in this role.
Key Responsibilities:
- Demonstrate extensive knowledge of Walmart Data Ventures products and services to identify opportunities and propose solutions to internal business partners and stakeholders.
- Develop and enhance materials to educate business partners on the use and benefits of our product, serving as a product ambassador.
- Lead and support internal and external training programs to ensure seamless execution of market research projects.
- Proactively identify product updates and trends to reflect industry, market, and competitive insights.
- Oversee a team to ensure flawless execution of market research projects, developing and sharing best practices to continually improve processes.
- Manage and foster positive relationships with key contacts, engaging regularly to facilitate adoption and engagement in product use cases.
- Provide performance feedback, instill a high level of work ownership, and seek feedback from team members to overcome challenges.
- Recognize and reward contributions, provide a safe work environment, and encourage a healthy balance of work and personal life.
Who You Are:
- Highly motivated, self-directed, and driven by retail analytics and agile research tools.
- A leader who engages others in decision-making, sets a strong example of action and empathy, and is able to work in a fast-paced, start-up-like environment.
Minimum Requirements:
- Bachelor's degree in a relevant field.
- 6+ years of market research experience in a client-facing role.
- 3+ years of managing a team.
- Solid experience in questionnaire design, table specifications, and project management.
- Excellent written, verbal, presentation, and phone communication skills.
- Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint.
- Familiarity with online data collection tools and knowledge of SPSS and/or other quantitative reporting tools.
What We Offer:
- Competitive salary and performance-based bonus awards.
- Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, and paid time off.
- Opportunities for career growth and development in a dynamic and inclusive environment.
- Flexible work arrangements, including remote work options.
How to Apply:
If you're a talented and motivated individual looking to make a significant impact, submit your application today. We can't wait to hear from you!
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