Job Description
Job Title: Quality Assurance Analyst – Salesforce
Client: Large Healthcare Provider
Location: Remote / Hybrid
Type: Contract
Start: ASAP
Role Overview:
Join a growing QA function supporting Salesforce Core, Marketing Cloud, and Data Cloud platforms. As a Quality Assurance Analyst, you will play a key hands-on role in executing and refining QA processes, collaborating closely with cross-functional teams to ensure high-quality delivery of Salesforce solutions. You will contribute to building standardized QA practices while focusing primarily on testing, defect management, and traceability within an Agile environment.
- Key Responsibilities:
- QA Execution & Support
- Perform hands-on testing across unit, integration, regression, and user acceptance levels on Salesforce ecosystems.
- Develop and execute detailed test cases, manage test cycles, and log/triage defects with clarity and accuracy.
- Collaborate with developers, product managers, and business users to understand requirements and ensure full test coverage.
- Maintain traceability matrices linking requirements, user stories, and test results.
- Support multiple workstreams with ongoing test planning and reporting.
- QA Process Adherence & Improvement
- Follow and help refine standardized QA processes for test case management, defect tracking, release gating, and sign-off.
- Use tools like Jira and Copado for test management and defect tracking, contributing suggestions for process improvements.
- Assist in maintaining QA documentation including test plans, SOPs, templates, and defect management guides.
- Test Automation & Tooling Support
- Participate in the execution of automated tests as part of CI/CD pipelines; collaborate with automation engineers to validate test coverage and results.
- Provide feedback on QA tooling effectiveness and support integration with DevOps tools as applicable.
- Qualifications:
- 2+ years of QA experience, preferably with exposure to Salesforce Core, Marketing Cloud, or Data Cloud platforms.
- Solid understanding of Agile/Scrum QA practices and lifecycle.
- Hands-on experience with test case creation, execution, defect management, and traceability.
- Familiarity with tools like Jira, Copado, Git, or equivalent.
- Basic understanding of test automation principles and CI/CD pipelines (experience is a plus).
- Strong communication skills and ability to work collaboratively with technical and non-technical stakeholders.
- Nice to have:
- Healthcare domain experience or familiarity with healthcare data compliance standards.
- Experience with Salesforce testing challenges related to dynamic UI and metadata-driven logic.
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