Job Description
Position : Complaints Handling Investigator Location : Salt Lake City, UT Duration : 3+ Months Total Hours/week : 40.00 1st Shift Client: Medical Devices Company Job Category: Sales Support Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only) Job Description: • This position will transcribe data to files in a complaint handling system, including but not limited to opening new files, linking files together, entering approved investigation data, and transferring complaint data into regulatory reports for submission. • The position may also transfer complaint details from one database to other databases. Run queries of upcoming regulatory reports that will need to be submitted to regulatory agencies. Minimum Qualifications: • Two to four (2-4) years' experience in a related area or equivalency. • Demonstrated human relations and communication skills. • Experience in Word Processing, spreadsheets, presentation, and other software programs along with good letter composition skills. Must have: • Ability to learn new databases with guided training. • Proficient in Microsoft suite and general computer skills. • Grammar, writing and editing skills and proofreading competency. • Excellent organizational and functional skills • Strong interpersonal communication skills. • Ability to maintain confidentiality about information received in the course of duties in compliance with HIPPA regulations. • Ability to work independently, prioritize tasks, and excellent attention to detail. • Ability to handle a large volume of work in an organized manner. • Functions well under pressure. Apply tot his job
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