Job Description
We are seeking a results-driven Virtual Receptionist - Temporary! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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About the positionThe Temporary Virtual Receptionist at Upstream Mental Health will provide essential administrative support during a short-term period while primary staff are on vacation. This role is crucial for maintaining smooth operations in a telehealth environment, requiring excellent communication skills and a client-focused approach.
Responsibilities
 Answer incoming office calls.
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 Assist clients with real-time tech issues during telehealth appointments.
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 Schedule/Reschedule appointments using our practice management system, Simple Practice.
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 Address time-sensitive administrative tasks and manage client concerns promptly.
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 Communicate with clinicians and supervisors regarding time-sensitive issues.
Requirements
 Prior administrative or receptionist experience, specifically in a therapy or medical practice.
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 Comfortable using technology and troubleshooting minor tech issues.
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 Excellent verbal and written communication skills.
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 Ability to maintain confidentiality and professionalism in a mental health setting.
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 Familiarity with Simple Practice or similar electronic health record (EHR) systems.
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 Familiarity with Google Workspace/Google Suite.
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 Ability to empathically interact with diverse client populations.
Nice-to-haves
Benefits
 Remote work opportunity
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 Flexible working hours within standard business hours Apply Job!
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If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
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