Job Description
Ready to make a real impact? We're hiring a Credit Cards And Unsecured Lending Customer Service Representative! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
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Description:Â Performs a variety of Customer service activities for TD credit Customers
 Responds to telephone, written, and other inquiries regarding account balances, interest rates, charges, and statement requests
 Resolves problems immediately within authority, defers for additional research or forwards to supervision as needed
 Maintains updated Customer account information
 Develops knowledge of credit customer service industry practices and applicable regulatory guidelines
Requirements:
 High School Diploma or equivalent experience
 1 Year of related experience
 Customer service skills, including ability to deal professionally with Customer issues, problems, and questions
 Research skills, with ability to identify and evaluate relevant information
 Communication skills, both verbal and written, including excellent phone skills and ability to document calls and account activity clearly
 PC skills
 Must be available to work a variable schedule which may include nights and weekends
 Bilingual Spanish preferred
Benefits:
 Health and well-being benefits
 Savings and retirement programs
 Paid time off including Vacation PTO, Flex PTO, and Holiday PTO
 Banking benefits and discounts
 Career development and reward recognition Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now