Urgently Hiring: Help Desk/MAC Engineer

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Key Job Details:

Position: Help Desk/mac Engineer
Location: Remote
Start Date: Immediate openings available
Compensation: a competitive salary
Company: Workwarp

This a Full Remote job, the offer is available from: New York (USA)
Job Overview
We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site.
Responsibilities
Â Provide phone support and remote remediation for workstation issues
Â Troubleshooting and resolving customer system problems across a broad range of technologies
Â Provide remote installations of new software and upgrades
Â Provide remote installation of service Packs and security updates
Â Provide onsite support and installations to clients when necessary
Â Provide help desk support including analyzing and resolving end-user issues
Skills & Experience
Â Knowledge of MAC and Windows operating systems and desktop applications
Â Experience with installing, configuring, and administering a broad range of technologies
Â Excellent written and verbal communication skills
Â Knowledge of Cisco Phone Systems a plus
Â Certifications a plus
Company Overview
Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
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