Job Description
About this project
We’re hiring a Voice Support Assistant to focus primarily on phone-based tasks. While our administrative assistant handles most backend work, we need someone to take the lead on voice communication and client-facing calls.
Project overview
Company: Tidy Upped Location: Remote Pay: $7.50/hr | Training: $6/hr (30 working days) About Us Tidy Upped is a fast-growing home cleaning company based in Texas. We're known for our exceptional service, personalized client experience, and strong internal culture. As we continue to grow, we’re looking to expand our remote team with someone who thrives on phone-based communication and is excited to be part of a dynamic, mission-driven team. About the Role We’re hiring a Voice Support Assistant to focus primarily on phone-based tasks. While our administrative assistant handles most backend work, we need someone to take the lead on voice communication and client-facing calls. Your responsibilities will include hiring support, client follow-ups, quality check-ins with employees, occasional cold calls, and taking scheduled calls when the owner is unavailable. Responsibilities ✔️ Call and qualify applicants and schedule interviews ✔️ Follow up with leads, provide quotes, and schedule in-home estimates ✔️ Complete Open to Close (OTC) check-in calls with employees and clients ✔️ Participate in occasional cold calling campaigns ✔️ Take pre-scheduled phone calls when the owner is in meetings Hours & Pay Estimated: At least 10 hours per week Base Pay: $7.50/hr Training Pay: $6/hr for the first 30 working days Must pass 15 consecutive quality scores to earn full pay Work Window: You can choose your own schedule within our operating hours of 8:00 am – 6:00 pm central time ✅ requirements fluent english speaker with a clear, warm, and professional voice at least 1 year of experience in customer support or sales quiet work environment and reliable wi-fi laptop/computer with headphones why join us? flexible hours within standard u.S. Workday (Central Time) Long-term opportunity with room to grow Remote position with clear systems and expectations Supportive and professional team At least $300/month at full rate, with potential for more as we grow
Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed
Customer Service
Sales
Admin Assistant
Virtual Assistant
Customer Support
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