Job Description
We are looking for a competent Administrative Assistant/Receptionist to help with the organization and running of the daily administrative operations of our insurance agency. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Most of all, we are looking for a candidate with a heart of service.
Responsibilities
ย Manage incoming calls
ย Identify and assess customersย needs to achieve satisfaction
ย Provide accurate, valid and complete information by using the right methods/tools
ย Keep records of customer interactions, process customer accounts and file documents (mostly digital)
ย Follow communication procedures, guidelines and policies
ย Take the extra mile to engage customers
Skills
ย Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
ย Must be proficient in typing
ย Working knowledge of office equipment
ย Thorough understanding of office management procedures
ย Excellent organizational and time management skills
ย Analytical abilities and aptitude in problem-solving
ย Excellent written and verbal communication skills
ย Proficiency in MS Office, Outlook, Excel
ย Familiarity with CRM systems and practices
ย Insurance license is not mandatory, but extremely helpful
ย Ability to pass insurance exam within six months of hire
Benefit Conditions:
ย Waiting period may apply
ย Only full-time employees eligible
This Job Is:
ย A job for which military experienced candidates are encouraged to apply
ย Open to applicants who do not have a high school diploma/GED
ย Open to applicants who do not have a college diploma
Work Remotely
ย No
Job Type: Full-time
Pay: $32,500.00 - $35,000.00 per year
Benefits:
ย 401(k)
ย Dental insurance
ย Health insurance
ย Life insurance
ย Paid time off
ย Vision insurance
Schedule:
ย Monday to Friday
Education:
ย High school or equivalent (Required)
Experience:
ย Microsoft Office: 2 years (Required)
ย Customer Service: 2 years (Required)
License/Certification:
ย Insurance Producer License (Preferred)
Work Location: In person
Apply Now