Job Description
About the position
As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.
Responsibilities
ย Lead each shift and manage store operations standards.
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ย Work alongside baristas to deliver quality customer service and expertly-crafted products.
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ย Create a positive and encouraging team environment.
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ย Guide and influence team members to enhance their performance.
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ย Maintain store safety and security standards.
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ย Handle cash and ensure accurate cash management.
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ย Train and coach team members on beverage preparation and customer service.
Requirements
ย 1 year of customer service experience in a retail or restaurant environment.
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ย 6 months of experience in a role requiring constant customer interaction.
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ย 6 months of experience delegating tasks to others or coordinating team efforts.
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ย Ability to maintain regular attendance and punctuality.
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ย Flexibility to work early mornings, evenings, weekends, nights, and holidays.
Nice-to-haves
ย Experience in a fast-paced, energetic work environment.
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ย Strong interpersonal skills and ability to build relationships.
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ย Effective oral communication skills.
Benefits
ย 100% tuition coverage through the Starbucks College Achievement Plan.
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ย Health coverage with various plans to choose from.
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ย Stock and savings programs including Bean Stock.
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ย Flexible scheduling and opportunities for paid time off.
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ย Paid parental leave and family expansion reimbursement.
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