Job Description
Job Title: Virtual Medical Office Assistant
Location: Remote (North Dallas , Texas)
Key Responsibilities:
Manage patient appointments, follow-ups, and cancellations efficiently.
Send reminders for upcoming visits or preventive screenings.
Maintain and update patient records in Electronic Medical Records (EMR) systems.
Organize medical documents securely and accurately.
Verify insurance eligibility and assist in processing claims.
Support billing inquiries to ensure timely resolutions.
Handle phone calls, emails, and messages professionally.
Respond to basic inquiries about office hours, services, and general medical concerns.
Prepare charts and necessary documents for physician review.
Assist in maintaining organized office workflows and processes.
Required Skills and Qualifications:
Technical Proficiency: Experience using EMR systems and telehealth tools.
Knowledge of Medical Terminology: Familiarity with terms commonly used in internal medicine.
Strong Communication Skills: Excellent written and verbal communication to interact with patients and staff.
Organizational Abilities: Proven skills in multitasking and prioritizing in a fast-paced healthcare environment.
HIPAA Compliance Knowledge: Understanding of healthcare regulations and patient confidentiality.
Experience: Prior experience of about 1-2 years in healthcare administration or as a virtual medical assistant is preferred.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Expected hours: 44 per week
Medical Specialty:
Internal Medicine
Primary Care
Schedule:
8 hour shift
Work Location: Remote
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