Job Description
Hybrid/Remote Property Damage Adjuster
We are seeking a Hybrid/Remote Property Adjuster to work from our home office in Hanover, MD
or remotely from a home office. This role involves property damage estimating and first-party
claims handling. If fieldwork is required, a company vehicle will be provided.
Responsibilities
Ā Deliver exceptional customer service to policyholders.
Ā Prepare virtual repair estimates based on customer and vendor-provided photos.
Ā Determine total loss evaluations when applicable.
Ā Negotiate supplements with body shops in a timely manner.
Ā Review policy coverage and limits to ensure claim validity.
Ā Analyze the facts of loss to establish liability.
Ā Make payment determinations based on company guidelines.
Ā Maintain comprehensive claim documentation according to company standards.
Qualifications
Ā Excellent communication and customer service skills.
Ā Strong organizational and multitasking abilities.
Ā Attention to detail with a focus on accuracy.
Ā Auto damage estimating experience, including CCC One appraisal software proficiency.
Ā Claims file handling experience in an adjusting role.
Ā 1st party collision and comprehensive claims handling experience is preferred.
Ā Ability to work independently while adhering to company policies.
Ā A Pennsylvania adjuster license is required or must be obtained within the first 30 days of
employment. The company will cover the cost of training and licensing.
Ā Bilingual skills are a plus.
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