Job Description
About the position
The Associate Banker role at JPMorgan Chase is a part-time position focused on delivering exceptional customer experiences in branch banking. The position emphasizes building lasting relationships with clients, providing tailored financial education and advice, and representing the brand with a commitment to diversity and inclusion. The Associate Banker will engage with clients, assist with transactions, and educate them on banking technology, contributing significantly to the branch's success.
Responsibilities
ย Engages clients as they enter the branch by welcoming them and managing lobby traffic.
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ย Helps clients with everyday transactions such as deposits, withdrawals, and payments.
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ย Educates clients on the usage of technology self-service options like the Chase Mobile App and ATMs.
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ย Assists with new account openings when needed.
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ย Performs branch operations, including managing cash devices while adhering to bank policies.
Requirements
ย 6+ months of customer service experience
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ย High school diploma or GED equivalent
Nice-to-haves
ย Ability to make personal connections and engage customers
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ย Professional, interpersonal, and organized with follow-up skills
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ย Strong desire to influence and educate customers
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ย Cash handling experience
Benefits
ย Health insurance
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ย Retirement plan
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ย Tuition reimbursement
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