Overnight Dispatcher (Must Live in Texas)

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Job Details
Job Location Dallas, Texas - Dallas, TX

Remote Type Fully Remote

Position Type Full Time

Salary Range $23.00 - $24.00 Hourly

Travel Percentage None

Job Shift Graveyard

Description

General Responsibilities and Duties:
Communicate updates and challenges with the Client Relations team and Operations team.
Professionally communicate with customers on weekends until project manager is back in the office.
Manage, review, and audit client schedules in spreadsheets and time keeping systems.
Responsible for meeting deadlines on a weekly basis.

Qualifications

Qualifications:
High School Diploma or other equivalent education.
Bachelor's degree (preferred).
Customer Services: 1-2 year (preferred).
Security Background: 1-2 years (preferred).
Administrative Experience: 1-2 years (preferred).
Must be very organized with superior attention to detail.
Must have a good working knowledge of MS Excel, MS Outlook, MS PowerPoint, MS Word.
Must have excellent customer service skills.
Handle and access escalations
Scheduling and submitting time approvals
Proactive and able to take initiative
Great Problem solving skills
Alternative monthly schedules: One month Mon-Thurs. One Month Thurs-Sun
Dispatch role or answering calls and emails through out the night
MUST HAVE A GUARD CARD

Core Competencies:
Willing and quick to pick up new software.
Self-driven and motivated.
Excellent written and verbal communication skills.
Effective time management and delegation skills.
Critical thinking skills.

Physical Requirements
Regularly required to stand, sit, talk, listen, and operate a computer.
Must be able to see objects close-up to be successful in this position. (Ex: using a computer)
Moderate noise. (Business office with computers, phone, and printers, light traffic)
Ability to sit at a computer terminal for an extended period.

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