Job Description
One of our great partners is looking for a Bilingual Customer Service Representative! This individual must speak Spanish & English!
This position will be fully work-from-home from New York State, Monday 11:30-6pm & Thursdays/Fridays 4-8pm...
Training begins on Monday, October 28 and is Monday-Friday 9:30am-4:30pm (full time hours) for the first two weeks of the position prior to the permanent part-time schedule taking effect.
What You'll Do
Ā Provide phone assistance regarding scheduling, addresses, and other details
Ā Answer a high volume of calls every shift
Ā Understand offerings, policies and procedures and effectively communicate them to customers
Ā Maintain a positive and empathetic attitude toward a diversity of customers
Ā Perform accurate digital record-keeping
What You Bring
Ā Fluency in Spanish & English with speaking, writing, and reading
Ā Authorization to work in the U.S. without requiring sponsorship
Ā New York State Residency
Ā Ability to clear a background check
Ā Reliable/stable home internet connection
Ā 1-2 professional references
Job Type: Part-time
Pay: $24.00 - $25.00 per hour
Expected hours: 14.5 per week
Benefits:
Ā On-the-job training
Ā Work from home
Shift:
Ā 4 hour shift
Ā 8 hour shift
Application Question(s):
Ā Are you able to fulfill the full-time 9:30am-4:30pm training schedule for the first 2 weeks of employment prior to transitioning to the part-time schedule?
Location:
Ā New York State (Required)
Work Location: Remote
Apply Now