Job Description
At arenaflex, we're revolutionizing the way businesses operate by providing a leading European B2B platform that connects the economy for sustainable business. As an Application Manager for our BSI Customer Suite, you'll play a crucial role in driving the digital transformation of our business processes and customer interactions. **Join our team of innovators and become a part of a dynamic, forward-thinking organization that values collaboration, creativity, and continuous learning.** **About arenaflex** arenaflex is a pioneering company that has been at the forefront of e-procurement and digital transformation for over two decades. Our platform enables seamless procurement for businesses and the public sector, fostering fair competition and trusted partnerships. With a scalable infrastructure, we support robust business relationships, stable processes, and resilient supply chains. **About the Role** As an Application Manager for our BSI Customer Suite, you'll be responsible for ensuring the smooth operation and development of our CRM system. You'll work closely with our Application Service team and IT department to identify and address the needs of our users and stakeholders, translating their requirements into technical specifications. **Key Responsibilities:** * Ensure the seamless operation of the BSI Customer Suite and data integration from our legacy systems * Analyze user needs and stakeholder requirements, translating them into technical specifications * Collaborate with cross-functional teams to develop and implement solutions that support digital transformation and customer communication * Optimize business processes and improve efficiency through the use of the BSI Customer Suite * Develop and maintain a long-term roadmap for the CRM system, aligning with business objectives and user needs **What You'll Bring:** * A structured and independent working style, with a high degree of self-motivation and analytical skills * Experience with CRM system integration and maintenance, preferably with Confluence and Jira * Familiarity with agile working environments and methodologies (e.g., Scrum) * Excellent communication skills in German and English, both written and verbal * A strong affinity for digital transformation and change management **What We Offer:** * A flexible work environment that adapts to your needs, with options for remote work, hybrid arrangements, or working from one of our modern offices * A dynamic and supportive team culture that encourages collaboration, creativity, and continuous learning * Opportunities for professional growth and development, with access to our Academy's diverse training programs * A comprehensive benefits package that includes health and pension plans, as well as mobility options like a job bike or public transportation pass * A fair and transparent company culture that values open communication and mutual respect * Flexible working hours and a generous vacation policy that allows you to maintain a healthy work-life balance **Join our team and become a part of a company that's shaping the future of business and commerce. Apply now and take the first step towards an exciting new chapter in your career!** **Contact Us** If you're interested in learning more about this opportunity or would like to discuss your application, please don't hesitate to reach out to us. We look forward to hearing from you! Kristin Sarnes HR Coordinator | Human Resources Grimmaischer Steinweg 8 04103 Leipzig, Germany [email protected] +49 341 355 866 58 **Apply Now** Ready to take the next step in your career? Apply now and become a part of arenaflex's dynamic team of innovators and change-makers. Apply for this job