Job Description
At arenaflex, we're passionate about serving our customers with a smile and a side of our famous fresh, never frozen chicken fingers. As a Customer Service Associate, you'll play a vital role in delivering an exceptional customer experience that sets us apart from the rest. If you're a team player with a passion for providing top-notch service, we want to hear from you! **About arenaflex** arenaflex is a leader in the quick-service restaurant industry, known for our commitment to quality, customer satisfaction, and community involvement. With a fun and fast-paced work environment, we're the perfect place for individuals who thrive in a dynamic atmosphere. Our team members are the backbone of our success, and we're dedicated to providing opportunities for growth, development, and recognition. **Key Responsibilities** As a Customer Service Associate at arenaflex, you'll be responsible for: * Providing exceptional customer service in a fast-paced environment * Taking orders in the drive-thru, assembling orders, and delivering food to customers * Cleaning the dining room, including tables, floors, and other areas of the restaurant * Processing payments efficiently and accurately * Following proper safety procedures when handling and/or preparing food * Multitasking and working under pressure to meet customer demands * Collaborating with other team members to ensure seamless service and a positive customer experience **Qualifications** We're looking for individuals who possess the following qualities: * Excellent communication and interpersonal skills * Ability to work in a team environment and support colleagues * Happy, courteous, and enthusiastic attitude * Hardworking and attentive to detail * Responsible and dependable, with a strong sense of accountability * Authentic and genuine in interactions with customers and colleagues * Willingness to learn and take initiative in a fast-paced environment **Benefits and Perks** As an hourly Crew member at arenaflex, you'll enjoy a range of benefits and perks, including: * Competitive pay and opportunities for advancement * Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection * OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access to financial advisors for budget and retirement planning * Crewmember Assistance Program * Education assistance * Pet Insurance * Paid Time Off* * Closed for all major holidays** * Early closure for company events * Casual Work Attire * Flexible Scheduling * Perkspot Employee Discount Program **Essential Functions** The following physical and intellectual demands are representative of the essential functions of this job: * Lift and carry, push or pull heavy objects up to 50 pounds * Kneel, bend, twist or stoop * Ascend or descend stairs * Reach and grasp objects (including above head and below waistline) * Excellent verbal and written communication * Ability to show up to scheduled shifts on time * Cleaning tables, floors and other areas of the restaurant * Taking orders from Customers and processing payments efficiently * Follow proper safety procedures when handling and/or preparing food * Ability to multitask **Additional Requirements** To be successful in this role, you'll need to: * Be 16 years of age or older * Provide all Customers with quick and friendly service * Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service * Work under pressure and at a fast pace * Align with arenaflex culture by balancing Working Hard and Having Fun * Take initiative * Comply with Company policies **Why Join arenaflex?** At arenaflex, we're committed to creating a fun and inclusive work environment that values individuality and promotes growth and development. As a Customer Service Associate, you'll have the opportunity to: * Develop your customer service skills and build a loyal customer base * Collaborate with a dynamic team of individuals who share your passion for delivering exceptional service * Enjoy competitive pay and benefits, including opportunities for advancement * Participate in community events and initiatives that make a positive impact * Enjoy a range of perks and rewards, including paid time off, closed holidays, and flexible scheduling **How to Apply** If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we want to hear from you! Apply now to join our team as a Customer Service Associate at arenaflex. Apply Now Ready to take the first step in your career with arenaflex? Click the link below to apply for this exciting opportunity. About arenaflex arenaflex is a leader in the quick-service restaurant industry, known for our commitment to quality, customer satisfaction, and community involvement. With a fun and fast-paced work environment, we're the perfect place for individuals who thrive in a dynamic atmosphere. Our Culture At arenaflex, we're passionate about creating a fun and inclusive work environment that values individuality and promotes growth and development. Our team members are the backbone of our success, and we're dedicated to providing opportunities for growth, development, and recognition. Benefits and Perks Competitive pay and opportunities for advancement Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Essential Functions The following physical and intellectual demands are representative of the essential functions of this job: Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask Additional Requirements To be successful in this role, you'll need to: Be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with arenaflex culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Apply for this job