Job Description
- *Join arenaflex, a global technology and services leader, in shaping the future of customer experience solutions.** **About arenaflex** arenaflex is the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We're solution-focused, tech-powered, intelligence-fueled, and dedicated to shaping new game-changing careers in over 70 countries, attracting the best talent. Our Concentrix Technical Products and Services team is the driving force behind arenaflex's transformation, data, and technology services, integrating world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. **Job Summary** As a Customer Engineer specializing in Data AI Platforms, you will provide technical leadership to our enterprise customers globally, ensuring their IT environments are optimized and healthy by offering consultative guidance, risk assessments, and technical support. You will aid in deploying data AI solutions, optimizing performance, and advocating for best practices. **Key Responsibilities** • **Data AI Platform Management**: Assist clients in deploying and managing solutions using platforms like Foundry, Data Factory, Data Lake, and DataBricks. • **Machine Learning Implementation**: Develop and implement ML models to drive insights and support data-driven decision-making. • **Azure SQL & Storage Solutions**: Design and manage Azure SQL databases and storage solutions to ensure high availability and performance. • **Microsoft Fabric - Data Engineering**: Utilize Microsoft Fabric to optimize data lifecycle and integration processes. • **Customer Consultation**: Engage with clients to understand their business objectives and provide tailored solutions to enhance their data and AI capabilities. • **Performance Optimization**: Analyze and optimize data workflows and processes for efficient data management. • **Technical Support**: Offer ongoing technical support and troubleshooting to ensure customer satisfaction. • **Best Practices Advocacy**: Promote best practices in data management and AI, guiding clients to adopt modern technologies and methodologies. **Qualifications** • **Extensive experience** with data platforms such as Data Factory, Data Lake, DataBricks, and Azure SQL. • **Strong understanding** of machine learning concepts and implementation. • **Proven experience** with Microsoft Fabric and data engineering tasks. • **Excellent problem-solving skills** to manage complex technical challenges. • **Strong communication and customer service skills**. **Education** • **Bachelor's degree** in Computer Science, Data Science, or related field, or equivalent work experience. **What We Offer** • **Competitive base salary range**: $92,250 - $144,964, plus incentives that align with individual and company performance. • **Benefits package**: Medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. • **Opportunities for growth and development**: arenaflex is committed to helping you grow and develop your skills and career. **Work Environment and Culture** arenaflex is an equal opportunity and affirmative action (EEO-AA) employer, promoting equal opportunity to all qualified individuals and not discriminating in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. **How to Apply** If you are a motivated and experienced professional looking to join a dynamic team and shape the future of customer experience solutions, please submit your application by [insert deadline]. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. **Note**: arenaflex is committed to protecting the privacy and security of our employees and applicants. By submitting your application, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. **Apply Now** Apply for this job