Job Description
Join arenaflex, a leading e-commerce tech startup backed by Y Combinator and top venture capital firms, as we revolutionize the way brands and manufacturers sell across marketplaces globally. As a Working Student in Customer Onboarding, you'll play a pivotal role in helping newly signed merchants get started with our cutting-edge platform, Omnidock, and thrive in the rapidly evolving e-commerce landscape. **About arenaflex** arenaflex is an early-stage startup based in Berlin, dedicated to making e-commerce easier and more accessible for businesses worldwide. With over 5 years of experience in the field, we're building innovative software solutions to tackle real challenges in online selling. Our mission is to empower brands and manufacturers to capture their fair share of global e-commerce sales, and we're looking for talented individuals like you to join our journey. **The Role** As a Working Student in Customer Onboarding, you'll be responsible for managing the onboarding process end-to-end, ensuring that newly signed merchants get started with Omnidock quickly and successfully. Your key responsibilities will include: * Managing the onboarding process from setting up accounts in our system to going live on marketplaces * Working hands-on with our proprietary software and AI tools to ensure listings are created and synced correctly * Identifying bottlenecks and helping us improve and streamline the onboarding workflow * Collaborating with our product and ops teams to give feedback and shape internal tools based on real merchant needs **What We're Looking For** To succeed in this role, you'll need to possess the following qualities and qualifications: * Currently enrolled in a Bachelor's or Master's program (e.g., Business, E-Commerce, Information Systems, etc.) * A structured and proactive way of working, with a passion for optimizing processes * Comfortable using software tools and working in a fast-moving tech environment * Native German speaker and fluent in English **What We Offer** As a Working Student at arenaflex, you'll enjoy: * High ownership from day one and direct collaboration with the founders * Deep insights into one of the fastest-growing e-commerce tech startups * Flexible working hours (up to 20h/week) and a remote setup * Opportunity to transition into a full-time role after graduation **Career Growth Opportunities and Learning Benefits** At arenaflex, we believe in investing in our employees' growth and development. As a Working Student, you'll have access to: * Regular feedback and coaching from experienced professionals * Opportunities to attend industry events and conferences * Access to our proprietary software and AI tools * Collaborative and dynamic work environment with a team of passionate individuals **Work Environment and Company Culture** arenaflex is a remote-friendly company, offering a flexible and autonomous work environment. Our company culture values: * Open communication and transparency * Continuous learning and professional growth * Collaboration and teamwork * Work-life balance and flexibility **Compensation, Perks, and Benefits** As a Working Student at arenaflex, you'll receive: * Competitive hourly rate * Flexible working hours (up to 20h/week) * Remote setup with access to our proprietary software and AI tools * Opportunities for career growth and professional development **How to Apply** If you're excited about making a difference in e-commerce and joining a dynamic team of innovators, apply now to become a Working Student in Customer Onboarding at arenaflex. Please submit your application through our job portal, and we'll be in touch to discuss further. **Contact Us** If you have any questions about our career opportunities or the application process, please don't hesitate to reach out to us. We're here to help you find the right fit at arenaflex and ensure a smooth application experience. Apply for this job