Job Description
Are you a results-driven professional with a passion for driving sales growth and market share expansion in the retail industry? Do you have a proven track record of achieving sales objectives and developing strategic business plans that drive long-term success? If so, we invite you to join arenaflex as a Customer Manager and take charge of managing our principals' business within designated customer accounts. **About arenaflex** arenaflex is a leading retail sales services company that specializes in providing innovative solutions to brands and retailers across the globe. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. Our mission is to empower brands to thrive in the world of omnichannel shopping, and we're looking for talented individuals like you to join our team. **Key Responsibilities** As a Customer Manager at arenaflex, you will be responsible for: * Achieving sales goals and delivering principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost. * Developing a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success. * Personally calling on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results. * Achieving results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer. * Ensuring a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers. * Managing manufacturers' trade marketing funds, processing direct shipments via the Sales Support Coordinator, and leveraging data to sell concepts to the customer. * Operating within the designated budget, ensuring efficient use of resources. * Maintaining open lines of communication with key principals to ensure alignment and collaboration. * Collaborating with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests. * Utilizing your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives. * Providing timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration. * Sharing information and customer/principal insights with team members to build organizational capacity and drive collective success. * Utilizing computer systems and technology to achieve the objectives of the Customer Business Plan and continuously developing and maintaining skill levels to support the use of arenaflex communication systems. * Providing feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations. * Completing special projects as requested, contributing to the overall success of the team. **Essential Qualifications** * Bachelor of Arts Degree or equivalent work experience. * A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred. * Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. * Excellent presentation and communication skills. * Ability to handle multiple projects simultaneously with strong organizational skills. **Preferred Qualifications** * Experience in customer management, sales, or marketing. * Knowledge of the retail industry and its trends. * Strong analytical and problem-solving skills. * Ability to work in a fast-paced environment and meet deadlines. * Strong communication and interpersonal skills. **Work Environment and Company Culture** As a Customer Manager at arenaflex, you will have the opportunity to work in a dynamic and fast-paced environment with a team of talented professionals who are passionate about driving sales growth and market share expansion. Our company culture values strategic thinking, proactive communication, and a commitment to achieving sales excellence. We offer flexible scheduling options and a comprehensive benefits package, including health insurance, retirement savings, and paid time off. **Compensation and Perks** arenaflex offers a competitive salary and benefits package, including: * Base salary: $60,000 - $80,000 per year, depending on experience. * Commission: 10% - 20% of sales revenue, depending on performance. * Bonus: Up to 20% of base salary, depending on performance. * Health insurance: 80% of premium costs covered by arenaflex. * Retirement savings: 401(k) plan with 4% company match. * Paid time off: 10 days per year, plus holidays and vacation days. * Flexible scheduling options. **How to Apply** If you're a motivated and results-driven professional with a passion for driving sales growth and market share expansion, we invite you to apply for the Customer Manager position at arenaflex. Please submit your resume and cover letter to our online application portal. We look forward to hearing from you! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. If you require reasonable accommodations during the application process, please contact our HR department at [[email protected]](mailto:[email protected]). **#DiscoverYourPath** Join arenaflex and discover your path to success in the retail industry. Apply today and take the first step towards a rewarding career with a leading retail sales services company. Apply for this job