Job Description
Ryan Specialty is a company that engages and builds relationships with a broad customer base. The Marketing Representative plays a key role in generating leads and promoting the company's offerings to insurance professionals. Responsibilities Make outbound calls to educate and motivate insurance professionals to sell builders risk Communicate US Assure’s offerings, including resources, programs, eligibility, key product features, value propositions and benefits of doing business Approach calls with optimism and professionalism, viewing each as a new opportunity to create a quality relationship that builds long-term engagement and achieves closing objectives Adhere to best practices, outreach techniques and workflow processes specific to each campaign Meet individual and team goals for calls made, quality standards and KPIs that drive our efforts Professionally respond to inquiries and requests from agents via email Proactively collaborate and share insights, feedback and learnings with the team Skills 1+ years of experience in a customer-centered field, including sales, retail, hospitality, marketing, recruiting or related specialty High school diploma or bachelor's degree A consistently positive, collaborative, can-do attitude with high energy and enthusiasm in a repetitive, metrics driven environment Ability to maintain motivation, focus and emotional resilience by keeping perspective and staying solution oriented throughout the day Strong phone‐qualifying and prospecting skills, and ability to professionally overcome objections Ability to creatively reach leads, identify decision makers and build customer loyalty Quick to build rapport and authentic connections, believing every call has value whether it results in a conversion or a meaningful professional interaction Excellent verbal and written communication with a commitment to and focus on the customer Results driven with above average levels of independence, initiative and curiosity Self-motivated, consistent and dependable with a high level of personal accountability Proficiency in Microsoft Office applications Customer Relationship Management Benefits Paid time off for company holidays Vacation Sick and personal days Paid parental leave Mental health services Company Overview Ryan Specialty is an insurance firm that provides solutions for brokers, agents, and insurance carriers. It was founded in 2010, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is