Job Description
Ideally based in Sydney but open to any location Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam? We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! The Lead AI Solutions Engineer is a senior technical leadership role responsible for setting and maintaining development and platform standards across the AI & Automation team. The Lead AI Solutions Engineer sets the technical bar that AI Solutions Engineers build to. Splitting time between hands-on technical delivery and platform governance, this role serves as the team’s technical authority, without carrying people management responsibilities. All engineers in the AI & Automation team report directly to the Head of AI & Automation. The Lead AI Solutions Engineer provides informal technical leadership to peers in the team, owning architecture decisions, Infrastructure as Code (IaC), CI/CD pipeline ownership, and GitLab merge approval. This model is intentional: it keeps a flat team structure while ensuring a clear, senior technical bar is set and maintained across all deliverables. This role bridges strategic direction from the Head of AI & Automation and the day-to-day development work of AI Solutions Engineers; ensuring every solution meets Vocus’ enterprise standards before it reaches production. Key Responsibilities Own and maintain development standards, coding guidelines, and architectural patterns for the AI & Automation team Conduct architecture reviews and provide technical sign-off on solution designs before development commences Evaluate and recommend cloud services, tooling and frameworks aligned with AWS-first architecture Engage with business stakeholders to define the problem statement, requirements, and processes Design, develop and deploy production-grade AI and automation solutions using Amazon Bedrock, Python, AI orchestration, and AWS serverless services Own end-to-end CI/CD pipeline design, configuration and improvement using GitLab; approve peer merge requests before code progresses to Dev/Test or Production Take ongoing ownership of deployed AI solutions in production, including monitoring, incident response and post-incident review Skills & Experience 7+ years of experience in software engineering, with strong focus on AI/ML systems Strong proficiency in Python (API development, automation, data processing) Hands-on experience building and deploying production AI applications on Amazon Bedrock, including model selection, prompt engineering, and guardrail configuration Deep experience with CI/CD pipeline design and ownership, preferably in GitLab Proficient in Infrastructure as Code using Terraform, including AWS serverless architecture Proven ability to define, document and enforce coding and development standards in a team environment Experience performing code review and GitLab merge approval at a senior level Demonstrated ability to deliver AI solutions with measurable revenue uplift or cost reduction. What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy: Diverse and dynamic teams with a supportive and inclusive culture. Supportive career development plans with comprehensive ongoing training, support, and development opportunities. Generous discounts to over 400 retailers. Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more. Study assistance programs to excel your personal growth, learning and development. Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective. Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives. With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment. About Us As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities. Ready to take the next step? If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them! We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability. If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.