Job Description
Bon Voyage Aesthetics is seeking a bilingual MedSpa Patient Care Coordinator / Spa Administrator to support their growing body contouring clinic specializing in Neveskin and T-Shape treatments. The role involves ensuring smooth clinic operations, managing patient communication, scheduling, and delivering exceptional client experiences. Responsibilities Answer incoming calls and respond to client inquiries Schedule, confirm, and manage client appointments Maintain daily clinic scheduling and appointment flow Check clients in and out for treatments Maintain a welcoming, professional spa environment Educate clients about Neveskin and T-Shape body contouring treatments Provide information on pricing, packages, and promotions Follow up with clients after treatments when needed Address client concerns and ensure a high level of customer satisfaction Maintain accurate client records in CRM or booking systems Ensure intake forms, waivers, and consent forms are completed Assist clients with Good Faith Exam documentation when required Maintain strict confidentiality of client information Coordinate technician schedules and treatment rooms Communicate client preferences and treatment details to staff Ensure treatment rooms and equipment are properly prepared Support efficient workflow between technicians and clients Educate clients about treatment packages and memberships Promote specials and seasonal offers Encourage follow-up appointments and treatment plans Track bookings, packages, and daily sales Monitor spa inventory and order supplies as needed Track equipment usage for Neveskin and T-Shape devices Ensure sanitation and safety standards are maintained Assist with social media promotions and campaigns Encourage satisfied clients to leave reviews Support marketing events and promotions for the clinic Skills Experience as a MedSpa Receptionist, Patient Care Coordinator, Spa Administrator, or Medical Office Coordinator preferred Background in medspa, aesthetics, dermatology, plastic surgery, wellness, or spa environments Strong customer service and phone communication skills Experience with CRM or scheduling systems Ability to multitask and manage appointments efficiently Highly organized, dependable, and detail-oriented Bilingual English/Spanish Benefits Competitive salary up to $73K (DOE) Employee treatment discounts Company Overview , - ? !!! Why I’m different you ask? Simple. It was founded in 2008, and is headquartered in Boise, ID, US, with a workforce of 11-50 employees. Its website is