Job Description
Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company dedicated to enhancing learning experiences. The Inside Sales Consultant is responsible for driving revenue growth through customer engagement, consultative selling, and account management, while managing a defined territory and ensuring customer satisfaction. Responsibilities Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities Participate in conferences, and virtual events to promote products and build relationships Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation Stay current on product offerings, industry trends, and competitive landscape Skills 1+ years of successful experience in sales, account management, or customer-facing roles Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools Comfortable with data analysis and using insights to drive sales decisions Self-starter with a high degree of initiative, adaptability, and resilience Bachelor's degree or equivalent experience in business, marketing and education Experience in education, publishing, ed tech, or digital learning environments Knowledge of specific market segments such as K–12, higher education, libraries, or career and technical education (CTE) Company Overview Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. It was founded in 1903, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Cengage has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 6 in 2024, 21 in 2023, 19 in 2022, 16 in 2021, 56 in 2020. Please note that this does not guarantee sponsorship for this specific role.