Quality Engineering Technical Lead

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

This role provides technical leadership within the Quality Engineering team, guiding test strategy, automation initiatives, and cross-functional quality practices. You will work closely with Engineering, Product, and Operations to ensure high standards of quality across our mobile, cloud, and IoT platforms.

You will play a key role in shaping testing strategies for connected devices, validating end-to-end user workflows, and ensuring our products meet the highest standards before reaching customers.

What You’ll Do

Technical Leadership

  • Mentor and coach QE engineers to elevate technical capability and testing best practices
  • Serve as the technical point of contact for quality across cross-functional teams

Test Strategy & Planning

  • Lead hands-on test planning, auditing, and execution
  • Develop comprehensive test plans and strategies for new features and product releases
  • Identify risk areas and prioritize testing efforts based on impact and complexity
  • Define quality metrics, KPIs, and reporting dashboards to monitor product health

Automation & Infrastructure

  • Evaluate and adopt tools and technologies to improve test automation, coverage, and efficiency
  • Contribute to building and improving test frameworks and infrastructure

IoT & Platform Quality

  • Develop testing strategies for IoT devices and associated mobile applications
  • Validate end-to-end workflows across cameras, base stations, cloud services, and client applications
  • Test streaming, recording, notification systems, and AI/ML-driven features such as object detection and smart alerts
  • Ensure consistent quality across iOS, Android, and web platforms

Process & Collaboration

  • Partner with Engineering and Product teams to define acceptance criteria and release exit criteria
  • Drive root cause analysis for production issues and implement preventative improvements
  • Manage test cycles, defect triage, and release readiness sign-offs
  • Contribute to planning, estimation, and continuous improvement initiatives
  • Champion a strong culture of quality across the organization

Requirements

  • 8+ years of experience in Quality Engineering or Software Testing
  • Proven experience leading test strategy and technical quality initiatives
  • Strong experience with test planning, defect management, and release validation
  • Experience testing mobile applications (iOS and Android) and client-server applications
  • Familiarity with automation frameworks and modern test tools
  • Strong analytical and debugging skills with the ability to identify root causes of complex issues
  • Experience working in Agile development environments
  • Excellent communication and collaboration skills across engineering and product teams

Will be a plus if you have:

  • Experience with IoT devices or consumer electronics
  • Understanding of video streaming, networking, and cloud-based platforms
  • Familiarity with AI/ML feature validation
  • Experience with test automation frameworks and CI/CD environments
  • Leverage AI-powered testing and automation to enhance quality, accelerate delivery, and enable predictive defect detection.

Benefits

  • Competitive remuneration.
  • Health insurance. 
  • Life Insurance. 
  • Transportation allowance. 
  • Meal ticket.
  • Private pension plan. 
  • Dynamic, multicultural and fun environment. 
  • Arcades on-site. 
  • You will be working at the world's leading provider of game services. 
  • Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. 

About the company

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit www.side.inc

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