Bilingual Customer Service Sales Representative - Call Center

🌍 Remote, USA 💹 Full-time 🕐 Posted Recently

Job Description

Tuff Shed, Inc. is America's largest manufacturer and installer of storage buildings and garages, and they are seeking Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment. The role involves driving sales growth while delivering exceptional customer service through various communication channels.

Responsibilities

Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat
Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system

Skills

Bilingual in Spanish and English
Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role
Availability to work a flexible schedule, including evenings, weekends, and some holidays
Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred
Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
One year of demonstrated experience in sales
One year of strong commitment to providing excellent customer service
Experience in utilizing Customer Relations Management (CRM) software

Benefits

PTO
Paid holidays
Medical/dental/vision and life insurance
Employee Stock Ownership Plan (ESOP)
'Safe Harbor' 401(k) plan
Tier-based Sales Bonus Program
On-Demand Access to your pay!
Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office

Company Overview

Tuff Shed is America's leading provider of installed storage buildings, garages and cabin shells. It was founded in 1981, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.tuffshed.com/.

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